Questions

Enrollment is on a first-come, first-serve basis for full-time only, provided there is adequate availability. We do not offer part-time or daily rates at this time.

Our operating hours of care are 6:30 a.m. to 5:30 p.m. at all locations— Alliance, Atwater, Hartville and Sebring.

Children will only be released to someone who has been given permission to pick them up by a parent/guardian in writing and on file. Anybody who is picking up should have proper ID to show the teacher so that they are able to confirm and release the child.

Late Pick Ups

We understand that uncontrollable circumstances arise. If you will be after hours picking up your child(ren), we ask that you let us know via Brightwheel or a phone call as soon as you know. The fee for late pick-ups is as follows: 1-3 times $1/min/child, 4-5 times $5/min/child, 6+ times $10/min/child and disenrollment will be considered.

Alliance Location - Effective August 1, 2025** Drop off is now by 9:30am. Dec 1, 2025, Drop off will be 9am permanently.

Hartville Location - Drop off will be by 9:30am.

Upon arrival, please take your child to their classroom and have them wash their hands immediately upon arrival. Please make sure that their teacher is aware that your child is there - even if your child is a school-ager. Please DO NOT leave unless their teacher is aware that they have arrived.

If your child is ill, but not showing signs of a communicable disease, such as a cold, stomachache, headache, etc. they may attend the center if they are able to participate in daily activities. We reserve the right to send a child home because of a non-communicable disease.

We require that you call your child off every day they will not attend and are regularly scheduled to. To avoid a $5 call-off fee, please call your child off each day by 9am so that we can have accurate meal counts for the day. Please note that tuition is due regardless of attendance (holidays, sick days, etc.) as our staff are still required to report and we hold your child’s spot until their return. The only exceptions are if your child is off for a full week with an illness, a 50% tuition discount will be applied upon submission of a doctor’s note or if you are using vacation time.

We ask for notice of a vacation 1 week prior to the start of the vacation. With the proper notification, we offer either 2 weeks of vacation time at 50% tuition cost or 1 week of vacation time at no tuition cost. Please be sure to clarify to the administration which option you are choosing when notifying us of your upcoming vacation time. Because we do not offer daily rates, vacation time can only be granted a full week at a time.

Precious Cargo will be open to school agers all day when school is closed for vacations, delays,and/or cancellations. We appreciate you letting us know that your child will need additional care as soon as you know. An additional charge will be applied to your weekly bill each day the child is there full days during the school year. Closing the center will be up to the director and will only be done for the safety of the children.

Precious Cargo will be closed for the following holidays:

New Year’s Day, Good Friday, Easter Monday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Black Friday, Christmas Eve, Christmas Day, New Year’s Eve.